

If the computer is off and you are unable to come to campus, please contact an office mate to turn on your computer or contact the IT department at the computer nameĬonfigure your off-campus computer to use the Remote Desktop Gateway service and connect to your office computer: If someone other than you has left themselves signed in to the computer, you will not be able to access the computer. If someone is using the computer already, they will be prompted to let you sign in. If the PC goes to sleep, you will not be able to access the computer remotely. The computer you are remotely connecting to needs to be turned on. You will need the name of the computer you are connecting remotely to.We are asking any new and existing remote desktop users to utilize a different method, which will be outlined below. Previously, you may have been using the VPN with remote desktop.
OFFICE MATE FOR MAC SOFTWARE
To gain access to local files on your computer or certain software applications, you may also connect to your computer remotely.

Instructions for Remote Desktop Connection: You will have the same access remotely as you do from your office computer. The instructions for disconnecting are available in the links above.Īfter connecting to the VPN, in addition to gaining access to University websites, you also have the ability to access the College’s file server. After your work is completed, please make sure to disconnect from the VPN. VPN capacity will be stressed during the next few weeks as increasing amounts of users begin working remotely.
OFFICE MATE FOR MAC INSTALL
If you are using a PC or Mac, please download and install the Cisco VPN client from the Campus Webstore. To access some University websites and services like TEM and Library journals, you will need to connect to the VPN before accessing those services. Instructions for VPN installation and usage: Not every activity will require the use of VPN or Remote Desktop. To access certain campus resources, you will either need to connect to the VPN, or you will need to access your office computer remotely. Remote University Services and Software Access: Outlook clients can also be configured for Exchange email. Your Microsoft Exchange Email can be accessed by navigating to. Instructions to protect your Zoom sessions. Zoom Changes for Password Protection - Email from March 27 from ACES IT. It will be our recommended tool for conducting large meetings and online class instruction. Zoom is an alternate system for video and voice calls. It can also be used for Video calls and conferencing. Skype for Business is the system we use for conducting voice calls and instant messaging. Most laptops are equipped with webcams, speakers, and microphones already. Optionally, you can have a webcam for video calling as well. To conduct Skype for Business or Zoom calls on your computer: You must have a microphone and speakers.

OFFICE MATE FOR MAC FULL
This will ensure that you have full access to telecommunications. Please make sure you have Skype for Business and/or Zoom installed.
